At The Trellis House, (“hotel”) we place significant priority to the privacy and confidentiality of our guest’s user information. We are dedicated to maintain the privacy and security of your user information. We may update this policy from time to time so we ask that you stay connected. The Hotel will not disclose identifiable user information to any third party without consent. The hotel is committed to safeguarding your privacy while the Hotel website, namely, www.trellishouse.com (hereinafter all identified URL’s are collectively referred to as the “Site”).
Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it.
Personal information includes (e.g.) data submitted in connection with our services, such as your name, email address, phone number, company affiliation, physical address and/or certain other personal information.
The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g.), traffic patterns, number of visits to certain pages, visits from other websites or to third party websites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, or participate in one of our promotions or subscribe to our email or postal mailing lists.
In response, we may ask for information such as your name and postal address. In the event you opt to provide us with the information, we will only use it for the purposes specified by you at the bottom of the information gathering form.
Information collected on this Site may be used to:
- Register you as a hotel member
- Plan and purchase hotel accommodations
- Enter your email in our promotion
- Send marketing communications and/or surveys to you
- Respond to your questions and suggestions
- Improve the quality of your visit to our Site
All forms will provide an opt-out feature to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether to join or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner.
We would like visitors to our Site to feel confident that when they use our Site to plan and purchase their Hotel accommodation and Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access.
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data that does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Hotel may provide links to a number of other websites that we believe might offer you useful information and services. However, these sites may not follow the same policies as Hotel, therefore, we are not responsible for the privacy policies or actions of any third parties, including without limitation, any web site owners whose sites may be reached through this site, nor can we control the activities of those websites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant data information about their data collection practices before submitting any personal information or other sensitive data.